Digital Solutions


With so many guests in your hotel at any one time, it might be difficult for you to interact much with them beyond the front desk. Our digital solutions, facilitated by in-room tablets, bridge the distance by encouraging direct guest communication between you and your guest, regardless of the size of your property. 

Flexible enough to suit any type of property ranging from a local indepedent to a luxury chain, our nimble solutions make it easy to revolutionise your guest experience and boost guest engagement. With increased guest enjoyment, you can also look forward to seeing upticks in revenue for ancillary services as well, such as the on-premise spa, stay extensions or delayed check-outs.

Services

Direct Communication

  • Directly interact with your guests through chatbots and other integrated apps

Ease of Use

  • Easily installed and user-friendly

  • Guests gain instant access to services from the comfort of their room

Data Collection

  • Automatically collect crucial information on user preferences and behaviour that can be used to tailor content they receive

Eco-friendly

  • Eliminate the use of paper in all rooms

  • Long-term eco savings

Our Service Process

About Company

Step 1

Identify customer’s unique operational needs

  • UAT’s experienced consultants will sit down with you to understand your property’s requirements, specifications and functions.

Step 2

Recommend and configure a customised solution

  • We ensure that the solution is suited to your property’s operational workflow.

Step 3

On-site training

  • To ensure a smooth transition, UAT’s consultants will train your staff on the use of the new solution, and take the site live on the system after everything has been configured.

Step 4

Follow-up assistance and support

  • Our consultants will address any operational and application questions and transfer ownership of the system to your property.