Hospitality Sales & Catering Management

Simplify your group bookings, including catering, events and tours, so you can focus on the more important aspects of your business.

UAT’s consultants are former hospitality employees who have worked in either Reservation, Banqueting or Sales & Marketing departments and know the operational workflow very well. With this knowledge, they are able to identify the unique operational requirements of each customer and assist you in meeting those goals.

Services

Seamless Integration

  • Syncs with Property Management System, which aids in maximising revenue and optimising operation efficiency

Streamlined Workflow

  • Manage banquet operations from proposal through delivery of service, including analytics & reporting

Client Relations

  • Correspondence tracking and automated follow-up reminders to improve customer satisfaction, tracking e-mail & print campaigns

Cross-Platform Integration

  • Ability to export files into Microsoft Word, PPT & Excel, two-way integration with Outlook

  • Access email features through email integration

Multi-Property Management

  • View information across all properties from one system, share function room and accommodation space availability across multiple properties

 

Our Service Process

About Company

Step 1

Identify customer’s unique operational needs

  • UAT’s experienced consultants will sit down with you to understand your property’s requirements, specifications and functions

Step 2

Recommend and configure a customised catering sales solution

  • We ensure that the solution is suited to your property’s operational workflow.

Step 3

On-site training

  • To ensure a smooth transition, UAT’s consultants will train your staff on the use of the new solution, and take the site live on the system after everything has been configured.

Step 4

Follow-up assistance and support

  • Our consultants will address any operational and application questions and transfer ownership of the system to your property.